Get Clear on What’s Working — and What’s Holding You Back

Most leaders already sense where the friction is. The Alignment Audit™ confirms it, maps it, and gives you a prioritized roadmap to fix it — in 10 to 14 days.

Why Start With an Alignment Audit?

Because most organizations are too close to their own friction to see it clearly. You can feel it — in the handoffs that break, the data that doesn't add up, the talent that works hard without moving in the same direction. The Audit creates the distance that makes the path forward visible.

We Examine Five Core Areas

Flowchart diagram illustrating data flow in a strategic consulting process with labels for People, Processes, Data Visibility, Execution Capacity, Customer Experience, and Re-Frame Strategy Consulting.

People
Roles, decision clarity, communication rhythms, accountability patterns

Processes
Enrollment, outreach, engagement, intake, follow-up workflows

Data Visibility
Dashboards, reporting cadence, and access to critical customer data

Execution Capacity
Bottlenecks, duplicate work, low-leverage tasks, talent alignment

Customer Experience
Touchpoints, wait time, message clarity, barriers to completion

What You Receive

You’ll get a concise, actionable report that includes:

  • Prioritized list of operational issues to address now vs later

  • Visibility into risks costing you time, revenue, or customer trust

  • Recommended workflow changes tied to measurable improvement

  • A roadmap for 30-, 60-, and 90-day decision making

Download a sample Alignment Audit

See how leaders move from friction to clarity — with a clear path forward

Here’s the honest truth about alignment problems: from the inside, they’re nearly impossible to see clearly. You’re too close to the work, too embedded in the culture, too aware of the political dynamics to call things what they are. That’s not a leadership failure — it’s the nature of proximity. What the Audit does is create distance. Real clarity. A view from above the noise.
— Jennifer Clarke, Founder & Principal Strategist

After the Audit, Leaders Have:

✔ Visibility into exactly where work stalls
✔ Clarity around decision ownership
✔ Alignment on priorities that matter
✔ Systems that support consistent execution

✔ Reduced communication breakdowns
✔ Higher team confidence
✔ Faster outreach response times
✔ A cleaner customer journey

How it Works

Step 1 — Discovery

We meet with your leadership to understand goals and challenges.

Step 2 — Operational Review

We assess workflows, communication, data, and customer experience.

Step 3 — Audit Findings + Roadmap

You receive a prioritized plan designed for 30-, 60-, and 90-day improvement.

Investment & Timeline

The ROI of Diagnostic Clarity

For mission-driven organizations where every dollar is accountable, the ReFrame Alignment Audit™ is often the highest-ROI decision a leader makes in a given year. Here’s why:

The Alignment Audit™ often pays for itself by preventing a single misstep:

  • Wrong executive hire: $200K-$400K

  • Misallocated initiative: $50K-$150K in wasted effort

  • 3-6 months of continued misalignment: $100K+ in lost productivity

  • Staff turnover from operational chaos: $40K-$80K per departure

Investment:

  • Standard Audit: $4,500 (10 days, up to 3 leaders)

  • Expanded Audit: $7,500 (14 days, up to 8 participants)

Even if you never engage further services, the Audit delivers immediate clarity leaders can act on.